Inside BENEO’s new pulse plant: pioneering sustainable protein from faba beans
The CEO asked the e-commerce FBOs to adopt practices to ensure a minimum shelf life of 30 per cent or 45 days before expiry at the time of delivery to the consumer
The Food Safety & Standards Authority of India (FSSAI) convened a meeting with e-commerce Food Business operators (FBOs), under the chairmanship of the CEO, FSSAI to reinforce compliance requirements for e-commerce FBOs. The CEO asked the e-commerce FBOs to adopt practices to ensure a minimum shelf life of 30 per cent or 45 days before expiry at the time of delivery to the consumer.
CEO, of FSSAI also cautioned the FBOs against making unsupported claims online. This would prevent misleading information and protect consumers’ right to accurate product details. He highlighted the pivotal role of online platforms in protecting consumer health and promoting transparency. He reiterated the mandate that no FBO can operate on any e-commerce platform without a valid FSSAI license or Registration, emphasising the critical need for regulatory compliance.
Further, the CEO clarified that any product claims made on e-commerce platforms must align with the information provided on the product labels and in adherence to FSSAI’s Labelling and Display Regulations.
In a move to ensure safe food handling at every level, he instructed FBOs to implement proper training programs for delivery personnel, empowering them with essential food safety and hygiene protocols. Additionally, he emphasised the importance of delivering food items and non-food items separately to the consumers to avoid potential contamination. In his concluding remarks, the CEO, of FSSAI underscored the need for all e-commerce FBOs to adhere to food safety standards diligently. He emphasised that a transparent, compliant, and accountable e-commerce food sector is vital for protecting consumer health and fostering confidence in digital food marketplaces.