The Coca-Cola Company has announced a five-year agreement with Microsoft Corp. to standardize its business operations on Microsoft’s cloud and deliver digital experiences that will provide innovative solutions to modernize how the company engages with employees and customers.
With this agreement, the companies will utilize the capabilities of Microsoft Azure, Dynamics 365 and Microsoft 365. These solutions will help The Coca-Cola Company gain new insights from data across the enterprise, enabling a 360-degree view of the business, and providing enhanced customer and employee experiences.
Barry Simpson, senior vice president and chief information and integrated services officer of The Coca-Cola Company said, “At The Coca-Cola Company, innovation and growth are key pillars of our business. This partnership with Microsoft allows us to really step change our employee experience through replacing previously disparate and fragmented systems. These platforms allow us to deliver relevant, personalized experiences as we network our organization.”
Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft said, “Coca-Cola is a pioneer and forward-thinking leader in its industry. Today, the company is taking its digital innovation a step further, leveraging Dynamics 365, Microsoft 365 and Azure to better connect people and opportunities through breakthrough productivity and powerful information management that will drive continued business success over the next decade.”
Building on the goal of empowering employees with a networked way to access information and support, the company has expanded beyond a chat interface and designed a compelling and comprehensive app-based experience available on employee mobile devices.