IRCTC has roped in an IIT-IIM Alumni-run startup TRAPIGO for the facility of delivering food to passengers on their train seats. Not only food, the passengers can even place orders for alphonso mangoes.
TRAPIGO was founded in 2017 by a group of IIT, IIM, NIFT and NID graduates targeting to solve last mile logistics problem. TRAPIGO helps connect 5 million daily train travellers with various restaurants in the cities they cross during their journeys. They are operational in five locations Nagpur, New Delhi, Bhopal, Itarsi, and Jhansi.
According to an IRCTC press release, the delivery service partner TRAPIGO is a last mile ‘B2B’ logistics service provider for food products. IRCTC claims that ensuring reliable delivery of hot as well as fresh food items from the choicest restaurants in the city is one its top priorities. IRCTC has chosen TRAPIGO as it has its own fleet of delivery boys in co-branded uniforms, and also it gives the guarantee of the execution of service. Passengers while travelling via train can place their food order through the official e-catering website of IRCTC ecatering.irctc.co.in or by IRCTC’s ‘Food-on-track’ app on their smartphones. The food order placed by passengers will be then delivered by TRAPIGO in neat packaging with co-branded stickers, tapes etc. and that too only at a nominal additional cost of Rs 15.
The new service has been started in Nagpur. However, the service has been started on a pilot basis with expansion plans including other cities in the North-Central belt of the nation like New Delhi, Jhansi, Itarsi, Bhopal and many others.