Dunkin collaborates with Grubhub

Launch of Dunkin’ Delivers service begins across the five boroughs of New York City through Seamless, Grubhub’s New York brand

Dunkin’ has announced that it is partnering with Grubhub, US leading online and mobile food-ordering and delivery marketplace, to begin the rollout of its new Dunkin’ Delivers service. As the first step in this launch, more than 400 Dunkin’ restaurants throughout New York City’s five boroughs will now offer delivery through Seamless, Grubhub’s New York brand. Following the initial launch, Dunkin’ and Grubhub will look to expand the Dunkin’ Delivers service to restaurants throughout other markets in the coming months, including in Boston, Chicago and Philadelphia.

Using Seamless or Grubhub, people who live and work in New York City can enjoy their Dunkin’ coffees, espresso drinks, Cold Brew and frozen beverages – as well as donuts, breakfast sandwiches, bagels and more – delivered directly to them, wherever they are throughout the day.

Stephanie Meltzer-Paul, Vice President of Digital and Loyalty Marketing for Dunkin’ U.S. said, “Keeping Americans energized with the coffee and food they crave, wherever and whenever they want, is what our guests expect from Dunkin’. By partnering with Grubhub, Dunkin’ will be there for more people even when they’re staying at home or are busy at work. We’ve collaborated closely with Grubhub to optimize the service in our initial testing, and we’ve been encouraged by the strong customer response. We are thrilled to launch Dunkin’ Delivers in New York City today and look forward to working with Grubhub to expand the service in additional cities in the months ahead.”

Seth Priebatsch, Head of Enterprise at Grubhub said, “Dunkin’ is an iconic, beloved brand that has long been a daily ritual for millions of people. The chance to help Dunkin’ extend their reach by bringing their signature coffees, donuts and more to Grubhub and Seamless customers marks an exciting moment for both of our companies. By deepening our relationship through our direct POS integration, we’re able to create the most efficient process, ensuring that both in-store operations run smoothly and that customers get their favorites delivered in the fastest way possible.”

To ensure an operationally tight experience, Grubhub has integrated into Dunkin’s point-of-sale (POS) systems to ensure speedy, accurate deliveries.