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The company pushes for increasing usage of electric vehicles and bikes for its end-to-end last mile delivery operations
Bigbasket, India’s online supermarket, has established itself as a pioneer in the introduction of electric vehicles (EVs) for its last mile delivery operations across metros. The grocery major currently has 150 e-vans and 50 e-bikes and plans to increase the numbers to 1000 vans and 2000 bikes within the next one year. It first introduced Mahindra EVs, e-Supro model, in 2016 for operations in Delhi/NCR.
Over the years, bigbasket has worked with multiple e-van OEMs like Gayam Motors and Euler Motors and certified them for their operations. The company is also progressively introducing e-bikes from brands including Hero, Okinawa, Li-on, and Greaves Cotton in its operations. Through the aggressive push for EVs, bigbasket has been able to lower its delivery costs associated with delivery of products.
Speaking about this, K B Nagaraju, Chief Customer Experience Officer, bigbasket said, “bigbasket has always been committed towards carrying out its processes in a sustainable manner. Apart from undertaking other environment-friendly initiatives, we were the first to introduce electric vehicles (EVs) for our last-mile delivery operations back in 2016. Our scale and push for sustainable and renewable energy have resulted in tangible savings and a positive contribution towards the environment. Though there has been a significant push for EVs in the recent budget, there is a need to address the issue of bank finance to OEMs and small transporters and individual buyers as long as the vehicles are used for commercial transportation.”
bigbasket’s operations have expanded to 26 cities in India recording about 2.5 lakh customer orders per day and it serves a registered customer base of 15 million.