The new global business services centre includes quality laboratory, innovation centre, and R&D
US-based Herbalife Nutrition has officially opened the doors to its newest 154,697 square foot Global Business Services Centre, which houses technology, a contact centre, creative services, an innovation centre, a quality laboratory and a research and development (R&D) facility, in Whitefield, Bengaluru. The facility will meet both global growth and local India growth, which saw full-year 2021 year-over-year net sales growth of 49 per cent.
Mark Schissel, Chief Operating Officer for Herbalife Nutrition said, “Our new facility will allow us to better serve the local market and the world by meeting the growing demand for our trusted nutrition products.”
The company has invested approximately $5 million to build this Centre of Excellence, including a world-class infrastructure with sophisticated lab equipment and office space. This facility will be one of the company’s largest technology hubs.
The state-of-the-art innovation centre, quality laboratory and a research and development facility are expected to open in the second quarter of 2022 and will provide an environment for further expanding the company’s existing products and developing new ones for the region.
The new quality lab and research and development facility benefit from advanced technologies that support product development and help meet Good Manufacturing Practices (GMP) standards, such as sensory booths, that through computer aided sensory analysis, measure product attributes like flavor, smell, taste, texture, and appearance, among others.